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How Would You Handle the Following Scenarios?

Drinking or drugs on the job?
Stealing on the job?
Conflict with another employee?
Irate citizen?
An employee crisis at an emergency?
Sexual harassment?
Racial situation?
Conflicting orders at an emergency?
An order that could place you in great danger or be morally wrong?

Example: You're a firefighter, and the guys on your shift want you to participate in a joke on the female firefighter. What do you do?

Many candidates seem to think this is standard practice for being a firefighter, and assume everyone is part of a family and it's expected, or depending how bad the joke is, or I've played jokes on others before, etc.
Dissect the question down to its simplest form to one or two words. What is the core purpose of this question? Take off the disguise and you will have one of the questions from the 30 plus oral board questions often asked. What do you think it is.... SEXUAL HARASSMENT! This is a simple tool to uncomplicated the process. There are only about 30 oral board questions. They can be disguised in hundreds of different ways. It's your job to take off the disguise and find the real question.

Sexual harassment questions are the most dangerous of oral board areas. It's a can of worms you don't want to open. If you do, you will never be able to close the can. You need to keep your answers short and simple here. Otherwise, you will talk yourself into trouble. It has nothing to do with which gender, it's how it's interpreted by the person that is offended. The oral interview is like fantasy land. It is not like the real world. Your answers in the oral board might not be what you would do in real life. Don't fall into the trap. The board understands the rules, you can't fool them. Don't try to intellectualize and bring heavy logic to this process. If you do, someone, who understands the rules better will get the job over you.

Courtesy of: Captain Bob at www.eatstress.com Capt. Bob Smith, Speaker, Author, Publisher, Information Products. 5565 Black Ave. Pleasanton 94566 Phone: (925) 846-3959

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Tricky Scenerio Questions

Do you think you have what it takes to answer situation questions correctly?....answer this one (in less that an hour). What would you do as a rookie FF? Your Captain asks you to come inside his office to review your final evaluation of probation. You notice a smell of alcohol on his breath?

Reply:

This is a perfect example how you can be fooled on a scenario question. I believe there are only 30 oral board questions. They can be disguised in hundreds of different ways. This is one of the disguises for drinking on the job.

Here is a simple way to break a disguised question down. Dissect the question down to its simplest term, one word, of what the question is really about (i.e. stealing, drugs, drinking, etc.). Once you have removed the disguise, you can place it in one of the 30 plus oral board questions you already have answers for. This is one of the simple tools we have to un complicate the oral board process. One way to help you do this is picture a piece of paper with a line drawn down the center. On the left side of the line are issues dealing with ethics, such as stealing, drugs, or drinking. With ethical issues, you ask appropriate questions to determine what you suspect. If true, you don't deviate . . you go straight up to a supervisor. On the right side of the line is anything to do with getting along with others; you will go to great lengths to work it out before going to a supervisor. If you can decide what side of the line the question belongs, you have a better chance of knowing how to answer the question.

So take off the disguise of that this is your captain. Dissect the question down to its simplest form; one word. What is this about? Right, drinking. What side of the line is this on? Right or left. If it's on the left side of the line what do we do? Drinking is not tolerated. Right again, ask questions to determine if your suspicions are correct (are you drinking?). If so, you go straight up ( why don't we go to our
supervisor) no matter who or what rank is on the other side of the table; and stick to your answer no matter what.

Courtesy of Capt. Bob @ www.eatstress.com Capt. Bob Smith, Speaker, Author, Publisher, Information Products. 5565 Black Ave. Pleasanton 94566 Phone: (925) 846-3959

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